Terms of Service

Last updated: October 4, 2025

This document is a Terms of Service. By creating an account, clicking “Get Started,” or using the Platform, you agree to this Terms of Service and the Privacy & Cookie Policy (see Article 1).

1. Acceptance of Terms
   1.1 Agreement. By using the Platform, you accept these Terms and our Privacy & Cookie Policy (Article 1).
   1.2 Updates. We may update these Terms from time to time. For material changes, we will notify you via email or within the Platform. Continued use after changes indicates acceptance of the updated Terms.

2. Account Registration & Access
   2.1 Eligibility. You must be at least 18 years old and legally authorized to represent your organization.
   2.2 Accuracy. You agree to provide and maintain accurate registration and account information.
   2.3 Security. You are responsible for safeguarding your login credentials and for all activity under your account. Notify us promptly of unauthorized access or suspected misuse.
   2.4 Access Rights. You control which teammates within your organization are granted access to the Platform and remain responsible for their use.

3. Use of the Platform
   3.1 License. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Platform for its intended business purpose: managing licenses, subscriptions, spend, and users.
   3.2 Prohibited Use. You may not:
   • Use the Platform for unlawful or unauthorized purposes;
   • Attempt to disrupt, degrade, or compromise the Platform’s operation or security;
   • Collect or misuse data from other customers or users;
   • Copy, resell, rent, lease, sublicense, or reverse engineer the Platform, or create derivative works without our prior written consent.
   3.3 Your Data. You retain ownership of all data you submit to the Platform (“Customer Data”). We will process Customer Data only to deliver, secure, support, and improve the service, in accordance with our Privacy & Cookie Policy and applicable law.

4. Data Protection & Privacy
   4.1 Roles under GDPR. Mapit complies with the General Data Protection Regulation (GDPR). We act as data controller for Website data and most Platform account data; for enterprise customers we may act as data processor under a separate Data Processing Agreement (DPA). Enterprise customers may request our DPA.
   4.2 Security & transfers. We apply appropriate technical and organizational measures (including encryption, access controls, logging, monitoring, and regular updates/audits) and store data within the EU. Where processors are outside the EEA, we use Standard Contractual Clauses (SCCs) or equivalent safeguards.
   4.3 Processing. We process personal data only as necessary to provide services, maintain security, support customers, improve the product, comply with law, and—where applicable—conduct permitted marketing.
   4.4 Retention. We delete Customer Data within 30 days after account termination unless legally required to retain it longer. Billing records are retained for 7 years; logs for 90–365 days; marketing data until consent is withdrawn.
   4.5 Rights. You may request access, correction, deletion, restriction, portability, or object to processing, and withdraw consent where applicable. Contact privacy@mapit.to.

5. Intellectual Property
   5.1 Ownership. The Platform, underlying software, and all related content, interfaces, and documentation are the exclusive property of Mapit or its licensors, protected by applicable laws.
   5.2 Restrictions. Except as expressly permitted, you may not reproduce, distribute, publicly display, commercially exploit, or remove proprietary notices from the Platform.

6. Subscriptions, Billing & Taxes
   6.1 Plans. Certain features require a paid subscription. Current prices and plans are shown in-app and on our website.
   6.2 Renewal. Subscriptions renew monthly or annually according to your selection. Invoices or receipts are provided by email.
   6.3 Cancellation. You may cancel at any time via your account or by contacting support. Access continues until the end of the current billing period. Refunds are not provided for partial terms.
   6.4 Reminders. We will notify you in advance of upcoming renewals and contract expirations, where applicable.
   6.5 Taxes. Fees are exclusive of VAT and other applicable taxes unless otherwise stated.

7. Term & Termination
   7.1 By You. You may terminate your account at any time. Upon termination, we will delete Customer Data within 30 days, subject to legal retention requirements.
   7.2 By Us. We may suspend or terminate your account for material breach of these Terms, misuse of the service, non-payment, or as required by law.
   7.3 Effect. Upon termination, access to the Platform stops immediately. Sections concerning privacy, intellectual property, liability, indemnification, and dispute resolution survive termination.

8. Warranties & Liability
   8.1 As-Is. The Platform is provided “as is” and “as available.” We do not warrant uninterrupted, timely, secure, or error-free operation.
   8.2 Limitation. To the maximum extent permitted by law, our total liability arising out of or relating to the Platform or these Terms is limited to the fees you paid to Mapit in the six (6) months preceding the event giving rise to the claim.
   8.3 Exclusions. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost savings, or data loss.
   8.4 Shared Responsibility. We implement strong safeguards for data protection; you remain responsible for managing user access and permissions within your organization.

9. Indemnification
   You agree to indemnify and hold harmless Mapit, its affiliates, and personnel from claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of your use of the Platform, violation of law, or breach of these Terms.

10. Support & Availability
    10.1 Support. Contact us via email or chat. We aim to respond within two (2) business days.
    10.2 Availability. We strive for high availability. Maintenance is scheduled outside business hours where possible, and we will notify you of significant updates or disruptions.

11. Governing Law & Dispute Resolution
    11.1 Governing law. These Terms are governed by the laws of The Netherlands.
    11.2 Amicable resolution. The parties will first attempt to resolve any dispute amicably within thirty (30) days from written notice describing the dispute.
    11.3 Mediation. If unresolved, the parties will submit the dispute to mediation administered by the Netherlands Arbitration Institute (NAI) under the NAI Mediation Rules, to take place in Amsterdam, The Netherlands, in English, unless otherwise agreed.
    11.4 Courts (lowest cost). If mediation does not resolve the dispute within sixty (60) days, the dispute will be submitted to the exclusive jurisdiction of the Amsterdam District Court, The Netherlands.
    11.5 Small claims. For disputes under EUR 25,000, either party may bypass mediation and proceed directly in the Amsterdam District Court to minimize costs.
    11.6 Interim measures. Either party may seek urgent interim relief (including measures addressing misuse of data or intellectual property) at any time from the Amsterdam District Court.

12. Miscellaneous
    12.1 Entire Agreement. These Terms constitute the entire agreement between you and Mapit regarding the Platform and supersede prior agreements on the same subject.
    12.2 Severability. If any provision is found invalid or unenforceable, the remaining provisions remain in full force and effect.
    12.3 Assignment. You may not assign or transfer your rights or obligations under these Terms without our consent. Mapit may assign or transfer its rights (e.g., in the event of merger, acquisition, or corporate reorganization).
    12.4 Notices. We may provide notices via email, in-app messages, or postings within the Platform.

Contact
Mapit B.V.
Ferdinand Bolstraat 101, 1072 LE Amsterdam, The Netherlands
General: hello@mapit.to
Privacy: privacy@mapit.to]